We’re here to help
Support
Having trouble with a spin, route or test invitation? Email support@perronroulette.nl.
Before you travel
Perron Roulette offers inspiration, but travel information can change. Always verify departure time, platform, disruptions, accessibility and ticket requirements in the official NS journey planner before leaving.
Useful details to include
- Your phone model and Android or iOS version
- Your Perron Roulette app version
- What you expected and what happened
- A screenshot, without sensitive personal information
Privacy or data request
For access, correction or deletion requests, email privacy@perronroulette.nl or use our account and data deletion page.
Response time
We aim to reply within five business days. Early-access support may take a little longer during busy testing periods.